Training

Willach is pleased to offer, at no additional cost, a comprehensive training program for all pharmacies who participate in the CONSIS Customer Care Program. 

Willach offers online, interactive short courses, called Skills Units, as well as workshop-based training options. This provides the flexibility to learn new skills where and at a time that best suits you. Our training program is built around practical hands on learning so that you can immediately apply your knowledge to your work.

EXPERIENCE LEVELS

The training program is structured across three experience levels. Once all skills units are completed at each level, a certificate of competition is provided. 

SKILLS UNITS

In each experience level the CONSIS Skills Units include:

CONSIS

CONSIS.A and CONSIS.B Machines

Training is provided across the CONSIS robotics range including A machines and B machines as well as the different user interfaces of Navigator and CTS.

A combined Fundamentals and Intermediate workshop training option is still offered in the Willach training facility in Melbourne for those who would prefer to learn in person. Advanced training is offered in each state annually. 

How Training is delivered

Types of CONSIS. Training

Online Training

CONSIS Support

Troubleshooting

Resources to resolve issues you may encounter with CONSIS

Support Videos

Support videos on how to CONSIS

FAQs

Common questions we get asked

Quick Guides

Quick guides and videos on how to CONSIS